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Emergency Flood Response

If you are experiencing a flood in your home or business, please call us immediately on 0800 740 8888. We offer expert advice on how to further limit damage to property and life while our specialist engineers and equipment are on route. If you are in immediate danger, please don’t hesitate to call emergency services. Our flood services range from emergency response to after care and preventative measures. Including flood water removal, drain unblocking, drain servicing, flooding root-cause analysis and jet-vac tankering services.
Large or Commercial Flood Response Services

Responding to Floods on Commercial Property

Hydro Cleansing have some of the most powerful tankers in Europe. Our fleet of tankers pump water, liquid waste and slurries faster and more efficiently than any other flood vehicle currently on the market, providing solutions for both commercial businesses and domestic customers across the UK. Our flood response services are also available 24/7 to assist with emergency floods, whether it is a flooded house, flooded basement, a flooded business or a flooded road.
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Large or Commercial Flood Response Services

Flooding in a Rural Environment

We employ high powered Scania vacuum tankers to drain and irrigate fields quickly and always aim to find the origin cause of the flooding to ensure flooding risks are reduced and prevented in the future. Rural Flooding can occur as a natural process due to heavy rain, tidal surges and raised groundwater levels. Rural floods can also result from interference with drainage processes, such as changes to river channels, increased run-off from land or blocked sewage systems and local culverts.
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Large or Commercial Flood Response Services

Flood in an Urban Environment

Our urban service cleans up flood damage from underpasses, depressed roads, culverts and blocked interceptors. Flooding in Urban towns and cities is usually caused by excessive groundwater runoff in developed areas, where the water doesn’t have anywhere to go, due to a lack of sustainable drainage. Floods can sometimes occur during more routine circumstances, appearing in the form of flooded basements and sewer backups. Hydro Cleansings urban service clean up flood damage from underpasses, depressed roads, culverts and blocked interceptors.
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Large or Commercial Flood Response Services

Hydro Cleansings Emergency Flood Response Services

We offer a range of emergency flood response service solutions to all our customers. Our flood response team offers a reliable and professional bespoke service, tailored for your specific requirements. 24/7 flood barriers - for the preparation and prevention of floods. Pumping flood water - from basements, cellars or surface water. Disposal of flood water - at HCL’s own liquid waste treatment plant. 24/7 Emergency call out Professional Flood Clean-up. Gully Emptying. Culvert Cleaning. Flood damage restoration.
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Residential or SME Flood Response

Emergency Flood in a Home or Business

HCL’s rapid response flood team have rescued and restored hundreds of homes and businesses throughout London and the South-East. Our team is equipped with the latest technology and specialist equipment which help with the removal of, internal and external flood water from your property, in less time than it would take the competition to complete the task, restoring your property back to its original state with minimum disruption. Our equipment has the capability of cleaning up water damage and reaching and removing flood water from basements and other subterranean dwellings.
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Residential or SME Flood Response

Flooded Basements

A flooded basement requires quick action to prevent extensive water damage. Our standard vacuum tankers can remove up to 27,000 litres of floodwater from basements at depths of up to 30 meters below ground level.
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Residential or SME Flood Response

Flooded Gardens/ Parklands

Garden floods can affect property and surrounding areas and can be caused by poor weather, blocked drains, or riverbanks overflowing. Our tankers are equipped to remove floodwater from gardens and have expandable hoses with capabilities of easily reaching remote locations.
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Residential or SME Flood Response

Flooded Communal Areas

We provide immediate response to clear away floodwater in communal areas, restoring them to a normal state. When communal areas, which are outside the local authority catchment, become flooded it is crucial for your well-being that this is resolved fast and effectively. HCL’s flood response team and vacuum tankers can clear communal areas of all floodwaters, which helps to reduce any damage caused to the property and surrounding areas.
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Hydro Cleansing Responding to a Flood on Britain's Busiest Motorway

Don't just take our word for it! See how we helped clear a flood on the M25 in 2019. At Hydro Cleansing we are equipped to provide a fast, responsive and highly effective environmental service for any need, whether it's a large-scale hydro-demolition excavation or a blocked drain in London. We keep London and the rest of England moving and free from flooding and pollution with a wide range of professional drainage and environmental solutions for the commercial, construction, retail, industrial and manufacturing industries.

What we do in a Flood

Once our Emergency Flood Response Team has been called out, there are a few things you can do to avoid further damage and reduce risk to yourself, staff and the public: Where it is safe to do so, turn off gas, electricity and water supplies when flood water is about to enter your home. Ensure you do not touch any sources of electricity when standing in floodwater. If you come into contact with floodwater, wash your hands thoroughly. Floodwater can contain harmful substances like sewage and/or chemicals. Move any valuables to a dry area or store them away safely if possible. If you live in a flood risk area, it is important to ensure you have a flood response plan in place. Call us today for help planning and preparing any special requirement.
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Once our Emergency Flood Response Team has been called out, there are a few things you can do to avoid further damage and reduce risk to yourself, staff and the public: Where it is safe to do so, turn off gas, electricity and water supplies when flood water is about to enter your home. Ensure you do not touch any sources of electricity when standing in floodwater. If you come into contact with floodwater, wash your hands thoroughly. Floodwater can contain harmful substances like sewage and/or chemicals. Move any valuables to a dry area or store them away safely if possible. If you live in a flood risk area, it is important to ensure you have a flood response plan in place. Call us today for help planning and preparing any special requirement.

Frequently Asked Questions - Emergency Flood Response

This could happen for a variety of reasons: Heavy or prolonged rainfall, as well as melting snow and ice, can cause river and stream banks to burst. Coastal flooding occurs when storms, winds, and hurricanes carry seawater onto dry coastal plains. Water is channelled into metropolitan centres by steep slopes in the surrounding area, causing localised floods.
Floodwater. Sewage, animal faeces, and other toxins can sometimes be found in floodwater. These contaminants will be quite dilute if they are present, but they can pose a low health risk. Even though floodwater is pure, it may leave a muddy deposit behind as it recedes, which may contain hazardous bacteria.
Natural weather occurrences such as significant rainfall and thunderstorms over a short period of time are commonly responsible for flooding. Rainfall that has lasted for a long time. The combination of a high tide and bad weather is a recipe for disaster.
1. Put an end to the flood at its source. If the source of the water is not blocked, all of your clean-up efforts will be in useless. 2. Drain the water. After you've turned off the water supply, the next step is to remove the water. 3. Toss out any goods that have been destroyed. 4. Keep the flooring clean. 5. Get rid of any dripping plasterboard. 6. Make sure the furniture is clean. 7. Keep a constant eye on the airflow.
A vacuum truck or vacuum tanker is a tank truck that has a pump and a tank. The pump is designed to pneumatically suck liquids, High-pressure hoses were utilised in vacuum tanks, also making them ideal for excavation without causing any harm. Negative air pressure is created with the use of a pump, giving the vacuum its strong suction force. The vacuum achieves a stronger suction the more powerful the pump is.
Water damage repairs start at £2.88 per square foot, according to National Flood Services, but can potentially cost considerably more depending on the degree of the damage. Damage restoration prices might reach approximately £28 per square foot in some areas.

If this is an Emergency, Please Call us at 0800 740 8888